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MacAllister Technician - SiTech Field in Indianapolis, Indiana

This position is primarily responsible for the repair and service in the field of all Construction Technology which includes various Caterpillar and/or Trimble Construction Machine Control and Guidance equipment.

Primary Responsibilities:

  • Diagnose and repair construction technology equipment, with emphasis on Laser, GPS, and Robotic controls

  • Prepare accurate estimates for customer repairs

  • Ensure all documentation is completed accurately and efficiently; work orders, service reports, allocation of time, and tracking parts

  • Maintain customer satisfaction by ensuring customer needs and deadlines are met

  • Complete all scheduled repairs in a safe and efficient manner

  • Assist with Operator Training

  • Adheres to all safety rules and maintains quality housekeeping in work area

Occasional/Other Responsibilities:

  • Assist with ordering parts and organizing the parts warehouse

  • Attend Trimble and Cat Equipment training

  • Data entry as required

Supervisory Responsibilities:

  • No formal responsibility for supervising others

Position Requirements


  • High School diploma or GED or equivalent work experience

  • Valid Driver’s License


  • 2 years or more experience with Heavy Equipment Technology

  • Trimble and/or Spectra Precision Technology training

  • Training with lasers and electronic technology

Knowledge, Skills, And Abilities

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  • Strong communication skills, including verbal, written and listening skills.

  • Strong multitasking abilities, detail-oriented and self-motivated

  • Excellent customer service skills

  • Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers and people at all levels inside and outside the organization

  • Strong computer skills experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn Trimble/CAT/MacAllister/Michigan Cat systems

  • Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment.

  • Ability to work in a fast-paced, high-pressure, deadline driven environment.

Physical Requirements of Position:

  • Occasional confined sitting (at computer, in car, etc.)

  • Occasional non-confined sitting (able to move about at will.)

  • Frequent standing or walking

  • Frequent rapid use of arms, hands or fingers, in handling or manipulating objects, or operating equipment, tools and/or instruments requiring fine eye-hand coordination

  • Frequent repeated bending, crouching, stretching, up and down stairs, or crawling

  • Frequent unaided lifting of objects up to 20 pounds

  • Frequent communication with other individuals. Must be able to exchange accurate information when speaking with customers, coworkers, and/or vendors

  • Frequent use of near and far vision acuity. Must be able to identify objects within two feet or less and at a distance of 20 feet.

Job ID: 2020-3405

Shift: 1st

External Company Name: MacAllister Machinery Co., Inc.

External Company URL:

Street: 7515 E 30th Street