Indy Gov Manager - Bureau of Construction Services in Indianapolis, Indiana

Manager - Bureau of Construction Services



Manager - Bureau of Construction Services


$53,500.00 Annually


1200 S. Madison Ave., IN

Job Type

Full Time


Business and Neighborhood Services

Job Number


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Position Summary

Position responsible for providing overall leadership, training and guidance for the Bureau of Construction Services including supervisors, inspectors, and office assistant staff. Supervises the enforcement of applicable state and local statutes, ordinances and regulations pertaining to building construction inspection activities. Responsible for the management of field supervisors, field inspections and procedures, communicating with citizens, gathering pertinent information, preparing written communication and reports, analyzing and interpreting the applicable code and determining the appropriate action. Incumbent is expected to function as an expert in combination and specialty inspection work, involving the interpretation and enforcement of all applicable state building codes, city codes and local ordinances.

Position Responsibilities

At the direction of the Bureau Administrator, organizes, plans, directs, evaluates and implements the activities of the Bureau of Construction Services, provides data analysis of the quality and quantity of work and measure of production, training of staff on new procedures, hiring of new supervisors, inspectors and office staff, and other activities within the Bureau pertaining to building inspections.

Participates as a member of the Emergency Response Leadership Team and is required to be on-call for a one-week period (24 hours, seven days) per month to respond to building related emergency situations. Also assists in leading Emergency Damage Assessments during weather events and training for staff during Rapid Damage Assessment.

Prepares reports, reviews subordinate work for accuracy and thoroughness, assigns duties, coordinates activities, ensures prioritization of emergency situations, responds to requests for information, schedules, disciplines, evaluates and develops personnel, sets goals and objectives, serves on multi-agency committees and teams, assists with implementing technical and administrative policies and procedures, and performs data analysis of production.

Manage Supervisor and Office Assistant requests for leave (i.e. benefit, sick, short-term).

Evaluates work performance of Inspectors by assessing the quality and quantity of inspections reports, field and office conduct; technical expertise, conformance to all Bureau, Division, Department, and City policies and procedures.

Performs field inspections to check the quality of inspections or when workload demands.

Oversees the selection, training, management, and evaluation of staff. Makes and/or recommends a full range of personnel actions.

Assists in the evaluation of training needs of Supervisors and Inspectors, and performs new hire and on-going training in the office and in the field to Supervisors.

Coordinates and assigns daily activities for the office assistant.

Responsible for the monitoring of complex building projects.

Reviews reports, complaints, etc. to identify trends and modifies priorities as necessary to deliver effective service.

Responsible for the adherence of assigned personnel to Bureau, personnel and inspection policies and procedures.

Testifies before Trade Boards and in Court as required regarding litigation involving construction. Attends Trade Board meetings and trade association meetings as assigned.

May be required to attend Board, Council, and Neighborhood Meetings, which may be held outside of normal working hours.

Provides answers to procedural and general questions on codes, inspection and enforcement policies and procedures to Inspectors, contractors, and members of general public.

Assigns investigation of request for service to Inspectors and supervises the proper handling and follow-up of the service request.

At the direction of the Administrator, assists in the establishment of policies and procedures on a bureau-wide basis.

Investigates employee accidents or injuries and prepares reports.

Maintains current knowledge of Indiana Construction Rules.

Attends trade meetings, seminars and code classes as assigned.

Ensures that all employees follow safety procedures as described in the Employee Safety Handbook.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.


Bachelor's degree in engineering, architecture, business administration or related field and three (3) years of experience in related field or equivalent combination of education, training, and experience relative to construction inspections or construction. ICC's Certified Building Official (CBO) certification is required within three (3) years of hire. Two (2) years of work experience in an applicable supervisory/management capacity preferred. Ability to obtain and hold Special Police Authority issued by the Indianapolis Metropolitan Police Department (IMPD). Incumbent requisite skill set must include working knowledge of the Indiana Building Rules. Ability to prioritize and handle varied assignments and heavy workload. Ability to review plans, specifications and determine necessary permits required on construction sites. Ability to effectively supervise subordinates. Ability to read and interpret construction plans and specifications. Ability to maintain reporting procedures and documentation. Ability to understand and interpret City ordinances. Ability to communicate effectively, both orally and in writing, on technical, complex, or controversial matters with Supervisors, Inspectors, contractors and public. Ability to operate a computer for data entry and retrieval. Must possess and maintain a valid Indiana driver's license. Interacts with Bureau, Division, Department, and City employees, as well as with contractors, other governmental agencies, and members of the general public. Working relationships require a high degree of tact, diplomacy, and persuasiveness where significant code/life safety considerations are present. Employee in this position receives direction from the Administrator of the Bureau of Construction Services, the Deputy Director of the Division of Construction and Business Services, and the Director of the Department of Business and Neighborhood Services. Incumbent must certify in the appropriate, approved disciplines as prescribed by the Director of the Department of Business and Neighborhood Services in order to maintain employment.

Independent Judgment

Independent judgment must be exercised in the supervision of supervisors and inspectors and the enforcement of City policies and procedures and State and municipal codes and actions. Independent judgment will be exercised in determining workload assignments and evaluating performance; evaluating situations (violations and Stop Work Orders); interpreting applicable codes and planning methods to gain voluntary compliance from contractors; evaluating complaints and recommending proper courses of action for resolutions; and handling public/contractor inquiries. Errors in judgment could cause significant financial hardships on the contractors or homeowners as well as extreme embarrassment and/or liability for the City of Indianapolis.

Interacts with others within the Bureau of Construction Services, Division of Construction and Business Services and the Department of Business and Neighborhood Services; neighborhood groups; property and business owners; other City and State departments; and partner agencies. Interactions require the incumbent to use diplomacy and tact when enforcing rules, regulations, state and local statues, and ordinances. Most of work is performed in the office. Some work may be performed in the field at construction sites where the incumbent will be exposed to all types of weather, noise, dirt, machinery, etc. The job requires the ability to access and enter cramped quarters such as crawl spaces or attic areas. While supervising an inspection, it may require the incumbent to walk over rough uneven terrain surfaces, to maneuver trenches and other obstacles, climb ladders or steps, and work in a variety of weather conditions. The incumbent should be able to hear alarms and other auditory warning devices and have acceptable vision that will allow to drive at night and inspect places with lower light level. Employee must be able to lift/move up to 25 lbs. Required to be available to be on-call at least one week per month to conduct Emergency Damage Assessments during weather events and other emergency situations. The incumbent is a member of the Emergency Response Leadership Team and is required to be available to serve on an on-call rotation that generally occurs one-week period per month to conduct Emergency Damage Assessments during weather events and other emergency situations.