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Facebook Life@ Project Manager in Indianapolis, Indiana


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


Life@'s mission is to help care for you while you’re bringing the world closer together. We take a holistic and market-based approach to benefits and programs that give you and your loved ones resources you need to thrive in every stage of life.We are looking for a project manager to join the Life@ team who can help drive several benefit implementations, program design launches and continuous process improvement related projects. We need someone with expertise in this area who can thrive managing multiple projects and working with a global team to drive improvements. We are looking for someone who enjoys building and figuring out the best way to do things and to be able to communicate and work with the rest of the team to achieve this.

Required Skills:

  1. Support, coordinate, and execute strategic project work across the Life@ Team

  2. Manage multiple concurrent projects and/or projects with multiple workstreams that require inputs from cross-functional stakeholders both internally and externally

  3. Lead and manage large scale, company-wide projects through planning, development, launch, stabilization, debrief facilitation and close

  4. Manage and escalate project risks and issues as appropriate, and establish success metrics for projects and ensure performance is tracked and measured

  5. Investigate ways to improve existing processes and fix pain points through automation, streamlining, and program delivery

  6. Measure the outcomes and outputs of projects and process improvement endeavors and leverage quantitative results to inform direction of the business

  7. Support on the creation of quarterly business reviews that can accurately capture performance by using SLAs and KPIs

  8. Manage cadenced and periodic updates to process documentation such as point of contacts, process steps, workflows, and system access

Minimum Qualifications:

  1. 6+ years of experience in project management

  2. Experience working through ambiguity and uncertainty

  3. Experience working with cross-functional teams

  4. Project management and process improvement experience

  5. Experience working on concurrent priority projects

  6. Experience working across various levels of the organization

  7. Experience in Microsoft Visio and Excel

Preferred Qualifications:

  1. BA/BS degree

  2. PMP and Six Sigma certification and/or relative project management/process improvement experience

  3. Knowledge of MS Excel data analysis/manipulation, including pivot tables, V-lookups, and chart creation

  4. Experience in high-tech environment

  5. Experience working with Benefits

  6. Experience working with or in support of diverse communities

  7. Experience in management or systems implementation consulting

  8. Experience in HR project management, working on projects that impacted the employee lifecycle

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at