American Water MPG S13584 in Gary, Indiana

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs 7,200 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 46 states and Ontario, Canada. To learn more about American Water and additional career opportunities, visit

Primary Role

  • Perform wide variety of tasks in the operation, maintenance, and construction of structures, equipment, grounds, mains, services, hydrants, and other system facilities.

Key Accountabilities

  • Install, remove, operate, inspect and maintain taps, valves, valve boxes, mains, hydrants and services, or assist in those tasks.

  • Locate water mains, service boxes, and valve boxes, or assist in those tasks.

  • Locate leaks or assist in those tasks.

  • Install recording gauges and change charts, or assist in those tasks.

  • Install corrosion protection devices on underground piping, or assist in those tasks.

  • Thaw services and mains, or assist in those tasks.

  • Repair all sizes and types of tapping machines, or assist in those tasks.

  • Disinfect, flush, pressurize, and hydrostatically test water mains and services, check for chlorine residual, and collect samples from the distribution system, or assist in those tasks.

  • Set and remove wellpoints, assemble headers and operate pumps of all types used in the Distribution Department, or assist in those tasks.

  • Install and remove cribbing, shoring, piling and other underground structures, or assist in those tasks.

Key Accountabilities (cont.)

  • Investigate leaks, water outages, and other complaints throughout the distribution system, or assist in those tasks.

  • Make turn-ons and turn-offs at the service box for nonpayments and unauthorized use, or assist in those tasks.

  • Read appropriate meters, instruments and gauges.

  • Know the location and types of mains, valves and hydrants within the distribution system to be able to efficiently perform work assignments.

  • Legibly and accurately fill out time sheets, street repair reports, hydrant reports, leak reports, and other required paperwork.

  • Know the names and uses of, and operate and maintain all the tools, equipment, machines and materials used in distribution work.

  • Build concrete forms, pour and finish concrete, perform other concrete and carpentry work and perform right-of-way repair work including blacktopping, paving, sodding, or assist in those tasks.

Key Accountabilities (cont.)

  • Work from engineering drawings and sketches, service manuals, or other references to effectively perform duties.

  • Follow prescribed methods for unloading, handling, and storing of materials and supplies.

  • Know the location of company facilities and be familiar with the service area to efficiently perform work assignments.

  • Assist other employees as directed.

  • Instruct and train other employees as directed.

  • Perform other duties as may from time to time be assigned.


Functional / Technical Skills

Learning on the Fly

Organizational Agility

Problem Solving

Time Management

Experience / Education

High school graduate or state-recognized educational equivalency certificate required

  • Join American Water...We Keep Life Flowing*™

  • American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.